Privacy policy:
Introduction: Binge+ respects Your Privacy.
This “Privacy Policy” covers Our practices in relation to collection, use, storing, and sharing of personal information, including sensitive personal data or information (hereinafter, “Information”), in connection with Your use of Binge+ Platform and Service(s) and Your choices. Please carefully read this Policy to understand our policies and practices regarding the collection, use and treatment of your information. By using, accessing, or registering with Binge+, you fully consent to our collection, use, and/or disclosure of information in accordance with and as set out in this Policy. You acknowledge and agree that your access to and use of Binge+ is subject to our Terms of Use (provided herein below) and any conflict between This Policy and the Terms of Use will be determined in favor of the Terms of Use. The Terms of Use and other Binge+ policies are expressly made a part of this Privacy Policy and all policies together are considered as “the Agreement”. You hereby agree to be bound by and comply with the terms and conditions of the Agreement (including the Binge+ Community Guidelines, Creator’s Terms of Use, the Privacy Policy and Terms of Use) and fully consent to the access, use and/or transfer by Binge+/Robi Axiata PLC , of any of your personal data or identity information, in the manner and for the purposes as set out in this Privacy Policy. You also acknowledge and agree that we are not responsible, in any manner whatsoever, for how third parties, vendors, and/or service providers collect, use or transfer your information.
Policy Details:
This Policy applies to information you provide to us or that we collect automatically when you visit, access, use, or register with Binge+ and when you interact with Binge+ content or applications that may link to or be accessible from or on the App that are provided or managed by a third party. This Policy also applies to information we collect when you visit or use the Binge+ or otherwise, such as when you communicate with us through email, text, or other electronic means.
About Third Party Provider:
Some of Binge+ products, services and features or the functions within Binge+ may be provided, developed, or hosted by third parties that are not affiliated with Robi Axiata PLC. These entities may collect or receive information you provide within Binge+, including information about your use of Binge+ and your activities over time and across third-party applications or websites. These third parties may collect, use, store, or transmit information in accordance with their applicable privacy policies and business practices, which are not under Binge+/Robi Axiata PLC ’s control. For more information on third party practices, please refer to such third parties’ applicable privacy policies, terms of use, end user license agreements, or similar disclosures, available from such App, the Apple App Store or Google Play Store, or by contacting the third party for more information. Please note that, as mentioned above, Robi Axiata PLC shall not be liable or responsible, in any manner whatsoever, for how such third parties, collect, use or transfer your information. When you visit or use Binge+ we may collect or receive information about you as described in this Policy. It may include links to the Robi Axiata PLC Website and may also make use of third-party cookies, web beacons, pixels, dynamic tags, and/or other technical means, which may allow third parties to collect information about you and your activities on Binge+ and provide you, or enable others to provide you, with certain functionality or advertising.
Information Collection:
We receive and store information about you such as information you provide to us, which includes, your name, email id, postal address or code, payment details and telephone number. We collect this information in a number of ways, including when you enter it while using Binge+. We collect information which you provide while using our service, interact with our Customer Service, or participate in surveys or marketing promotions; Information when you choose to provide reviews or ratings, taste preferences, account settings, set preferences in Your Account, or otherwise provide information to us through our service or elsewhere;
Information we collect automatically:
We collect information about you and your usage behavior of our service, your interactions with us and our advertising, as well as information regarding your computer or other device used to access our service (such as, smart TVs, handheld or mobile devices, and set top boxes). This information includes, your activity on the Binge+, such as title selections, watch history and search queries; details of your interactions with Customer Service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings; device IDs or other unique identifiers; device and software characteristics (such as type and configuration), connection information, statistics on page views, referral URLs, IP address (which may tell us your general location), browser and standard web server log information;
Information collection through cookies:
Information collected via the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time). See our Cookies and Internet Advertising section for more details;
Information from other sources:
We might supplement the information described above with information we obtain from other sources, including from both online and offline data providers. Such supplemental information could include demographic data, interest-based data, and Internet browsing behavior.
Purpose of Data Collection:
When you use Binge+, we collect and store your personal information as provided by you. Our primary goal in doing so is to conduct internal research on your demography and interest to provide you a safe, efficient, smooth and customized experience as well as to protect your interest. This allows us to provide services and features that are most likely to meet your needs, and to customize Binge+ app to make your experience safer and easier. Importantly, we only collect personal information about and related to you that we consider necessary for achieving this mentioned purpose.
a) Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to:
b) Administer Binge+ service (Website, App)
c) Provide the services and customer support you request
d) Resolve disputes, securing payments, and troubleshoot problems
e) Customize your experience; detect and protect us against error
f) Prevent potentially prohibited or illegal activities, and enforce our Terms of Use
g) Customize, measure and improve our services, content and advertising
h) Inform you about online and offline offers, services, and updates
i) Tell you about our services and those of our corporate family, targeted marketing, service updates, and promotional offers
j) Compare your submitted/tracked information for accuracy, and verify it with third parties
k) Examine your personal information to identify users using multiple User IDs or aliases and delete/bar the unauthenticated User IDs
l) Send you e-mail notifications which you have specifically requested
Use of Third-Party Cookies:
Binge+ uses automatic data collection technologies including first- and third-party cookies, log files, web beacons, pixels, dynamic tags, and other technical means. We may use these technologies to collect information about your online activities over time and across third-party websites or other online services in order to deliver content and advertising tailored to your interests, both on Binge+ and on third-party applications (including but not limited to search engines and social media applications). This practice is commonly known as Online Behavioral Advertising. The third parties who provide us with third-party cookies, web beacons, pixels, dynamic tags, and other tracking technologies, may use these technologies to collect information about you when you use Binge+ in order to provide you with advertising based on your use of Binge+ and to track performance of their advertising. Third parties may have the ability to link the information they collect about you when you use Binge+ with other information they collect about you elsewhere on the Internet, including but not limited to your information about the mobile device you are using. Third parties may also collect information about your online or application activities over time and across different websites, applications, and other online services and may use this information to provide you with Online Behavioral Advertising or other targeted content. Please note that, as mentioned above, Binge+ shall not be liable or responsible, in any manner whatsoever, for how such third parties collect, use or transfer your information.
Social Network:
Binge+ maintains a presence on third-party social networking sites such as Facebook, LinkedIn, Twitter, and others. Binge+ does not control and is not responsible for the collection, tracking, use, or disclosure of your information gathered through social networking websites and applications, including through the Telefilm Limited within other applications, or otherwise as a result of your participation in social networking sites. Third-party social networking applications and advertisers on these applications, including on the Binge+ pages or profiles within these sites, are not obligated to follow or apply this Policy or the Terms of Use. If you have any questions about an advertisement or other targeted content, you should contact the responsible social networking provider directly and refer to the applicable privacy policy and terms of use of that social networking provider. We encourage you to research and learn about cookies and other technical means, including web beacons, pixels, and dynamic tags, through which, information about you may be collected through the applications and websites you visit. We encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third-parties you interact with through our services. We may use your information for any other purpose disclosed to you at the time we collect or receive the information, or otherwise with your consent (where required).
Disclosure of Information:
a) We may disclose your personal/identity information to our website hosting partners and other parties who assist us in operating Binge+ service (Website, App), conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference in ''My Account' or by following the directions provided with the communication or advertisement. Moreover, non- personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
b) We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations of the country.
c) We may also share your personal information with Relevant Members/Partners/Vendors/Payment Gateway/Bank/Financial Institutes/Suppliers of Robi Axiata PLC Digital Communications Ltd. to provide joint content and services (like registration, transactions, fund collection and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services and communications. Members of our corporate family will use this information to send you marketing communications only if you've requested their services
d) Service providers under contract, who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs and co-branded credit cards)
e) Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such events, we will disclose information relevant to the investigation.
f) For any confidentiality agreement between Robi Axiata PLC and any other organization, we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, we will disclose necessary information.
g) Other business entities, should we plan to merge with or be acquired by that business entity. (Should such a combination occur, we shall require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice) Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a court order or substantially similar legal procedure. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a court order or substantially similar legal procedure.
More About Cookies:
Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization. Cookies are not the only types of technology that enable this functionality; we also use other, similar types of technologies. See below for more information and examples. We use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety. You may encounter cookies from third parties on certain pages of the sites that we do not control. (For example, if you view a web page created by another user, there may be a cookie placed by that web page.) We use Google Analytics to analyze the use of Binge+ service’s platform (Website, App). Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html
Location & Notification Access: When you access our Apps, you may be asked whether
you will allow us to access your location while you are not using the app and/or whether you would like to receive notifications on your mobile device. If you click “allow” but change your mind at any time in the future and no longer wish to allow us to access your location and/or to receive notifications, you will be able to opt-out by updating the privacy settings on your mobile device.
Security Measurements:
Robi Axiata PLC has implemented reasonable security measures designed to protect the information collected via our Apps from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Access to data and technology relating to user information is password-protected and limited to authorized personnel and those vendors that require access to the information in order to furnish services to Robi Axiata PLC. In addition, Robi Axiata PLC uses industry standard technology to keep users information secure while residing on Robi Axiata PLC's controlled servers. In addition, the transmission of information via the Internet or mobile data networks could be intercepted by third parties. As a result, our efforts to protect our data and users data from unauthorized access may be unsuccessful and we cannot assure you that the security measures we have adopted will provide absolute certainty. By using, accessing or registering with the Apps, you agree that Robi Axiata PLC is not responsible or liable for any loss or damage of any sort arising from or relating to any breach of our security, circumvention of any privacy settings or security measures, or interception of your transmissions. Any transmission by you is at your own risk. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to our Apps or certain functions within our Apps, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Children Information:
Our Services are not intended for children under 13 (thirteen) years of age and we do not knowingly collect personal information from children under the age of 13 (thirteen). CCPA Privacy Rights (Do Not Sell My Personal Information): Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer’s personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. GDPR Data Protection Rights: We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
1.The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this.
2.The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
3.The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
4.The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
5.The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
6.The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
International User:
Robi Axiata PLC is based in Bangladesh and, regardless of where you use our Apps, the information collected as part of that use will be transferred to and maintained on servers located in Bangladesh. Any information we obtain about you will be stored in accordance with Bangladesh privacy laws, regulations, and standards, which may not be equivalent to the laws in your country of residence. By using our Apps, you consent to this collection, transfer, storage, and processing of information to and in Bangladesh in accordance with the foregoing.
Changes of Policy:
We reserve the right to update or modify Binge+ or this Policy or its terms of use at any time and from time to time without prior notice. Any revisions to This Policy will be effective upon posting. You should review this Policy periodically to ensure you are aware of any changes. If you object to any changes to this Policy, you must cease using Binge+. Please review this Policy periodically by visiting the Binge+ platform. This Policy was last updated on the date indicated at the top of this page. Your continued use of Binge+ after any changes or revisions to this Policy indicates your agreement to the terms of the revised Policy and further, that you shall be deemed to have consented to the access, use or transfer of personal/identity information belonging to you as set out in the revised Policy.